Atlanta has been home to the UPS global headquarters for more than 25 years. UPS employs more than 14,000 people across Georgia in package delivery operations, ground freight, aircraft operations, data center management, and contract logistics.  Product and technology development, global transportation network planning and other corporate functions are also based in metro Atlanta.  

In early February 2025, twenty ARCS Atlanta members had the exceptional opportunity to tour the new 1.2M square feet UPS Southeast Metro Automated Routing Terminal (S.M.A.R.T.) HUB in SW Atlanta. Members viewed this high-speed processing facility and learned about its ability to reduce time-in-transit and enhance flexibility within UPS’s efficient SMART hub-and-spoke network.  The Atlanta hub can process approximately 100,000 parcels per hour via a highly orchestrated series of conveyors, chutes, belts and ramps, into waiting trailers for transfer to another UPS location, or into package delivery vehicles bound for area businesses and residents. 

It is the second largest ground package processing facility in the United States and fourth largest package operation in the UPS worldwide network. The new Atlanta sortation and delivery center is part of an expanded network of regional hubs designed to improve efficiency, service levels and reliability.  To see more pictures of this exciting education event, please visit the Event Highlights page on our ARCS Atlanta website at: https://atlanta.arcsfoundation.org/node/9250